Built by people who care
Who we are
We are a small but mighty team of designers, engineers, and problem-solvers united by a shared belief — that great software should feel effortless to use and powerful enough to grow with you.
Our story
How we got here
Built by two engineers with a simple belief — AI could do better. Five years later, we're a team of 40 across 12 countries, still working toward that same goal.
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Where it all began 2019
Two engineers frustrated with rigid, robotic chatbots start experimenting with conversational AI in a shared apartment.
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First product ships 2020
Kiro's first internal prototype goes live, handling real customer conversations for a handful of beta partners.
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Seed round raised 2021
We closed our first funding round, grew the team to 12 people, and moved into our first proper office.
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Enterprise contracts 2022
Kiro signs its first enterprise customers and ships omnichannel deployment, bringing agents to web, mobile, and messaging platforms.
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40 people, 12 countries 2023
The team grows into a fully distributed organisation spanning Europe, North America, and Asia.
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10M+ API calls a day 2024
Kiro crosses 10 million API calls per day, hitting 99.9% uptime SLA and earning SOC 2 Type II certification.
40 +
Team Members
12 +
Countries Represented
6 +
Years in Business
98 %
Employee Satisfaction
We deployed our AI agent in an afternoon. Customers started getting instant, accurate answers and our support volume dropped by 40% in the first week. It just works.
Our AI agent handles everything from product questions to order tracking. It understands context the way a real person does — customers can't tell the difference.
We connected it to our knowledge base in minutes. Now it answers questions we used to spend hours on, and it keeps getting smarter the more it's used.
Sarah Mitchell
Chief Executive Officer
Sarah founded Kiro with a clear mission — make AI feel human. With a background in conversational design and enterprise software, she leads the company with equal parts empathy and ambition.
James Okafor
Chief Technology Officer
James architects the systems that power every Kiro agent. He's obsessed with reliability, scale, and pushing the boundaries of what large language models can do in production.
Priya Nair
Head of Product
Priya bridges the gap between customer needs and product reality. She leads roadmap planning, user research, and ensures every feature shipped actually solves a real problem.
Lucas Ferreira
Lead AI Engineer
Lucas is the mind behind Kiro's natural language understanding engine. He specialises in fine-tuning models, prompt architecture, and building AI pipelines that perform at scale.
Claire Dubois
Head of Design
Claire shapes every visual and interaction detail across the Kiro platform. She believes great AI products live or die by their UX, and she holds that bar high for every release.
Tom Nguyen
Head of Growth
Tom drives the strategy behind how Kiro reaches and retains customers. From positioning to pipeline, he connects the right message to the right audience at exactly the right moment.
Your customers deserve better conversations
Deploy intelligent agents that answer faster, understand deeper, and keep every interaction feeling human.
